Refund Policy

Effective Date: September 23, 2025
Last Updated: August 23, 2025
Store Name: GenDominus
Website: https://gendominus.com

---

1. Digital Product Sales Are Final

Because all of our products are digital downloads (eBooks, Guides, Challenges, and other resources), all sales are final. Once your purchase is completed and the files have been delivered, we cannot offer refunds, exchanges, or cancellations.

---

2. Exceptions (If Applicable)

We may issue a refund only in the following cases:

• You were charged more than once for the same product due to a technical error.

• You did not receive the product after purchase (e.g., download link not working, file missing) and our support team is unable to resolve the issue.

---

3. Customer Support

If you experience any problem with your purchase, please contact us at:
📧 Email: support@gendominus.com
🌍 Website: https://gendominus.com

We will do our best to help you access your product successfully.

---

4. Agreement

By purchasing from GenDominus, you acknowledge and agree to this Refund Policy.